A hosted private LLM that isn’t shared with anyone.
A single-tenant environment we operate for you, locked to one region and not shared with other clients. Named engineers only, with every access logged.
What you get
Private, without running it yourself.
Single tenant
Your own environment, GPUs and storage. Nothing is shared with other clients.
One region
Data and the model stay in the region you choose, written into the contract.
Named engineers
Only named engineers can access it. Emergency access is logged and reviewed.
Access log on request
Every access is logged, and you receive the log when you ask for it.
Tested recovery
Recovery targets (RTO and RPO) are configurable per contract. We test recovery and share the results.
Weights you own
The model is yours, subject to the base model’s licence. See how we choose base models. The deployment is code, so it can move to your cloud or data centre later.
Who has access
Named people, every session logged.
Access is limited to named engineers. Emergency access is logged and reviewed, and you receive the access log on request.
The providers behind our own website and booking are on the sub-processor list. The infrastructure provider for your hosted environment is named in the FAQ below.
Your data is never used to train anything for anyone else. This is a contract term.
Regulation
Outsourcing rules, built into the contract.
| Framework | What it asks | How we support it |
|---|---|---|
| MAS Outsourcing Guidelines (Banks), Notice 658 | Due diligence, contract terms and audit rights for outsourced services. | We accept audit and access rights for you and MAS, and support your materiality assessment. |
| DORA Art. 28–30 | A register of ICT providers, exit strategies and mandatory contract terms. | Contract terms written for Art. 30, an exit plan and the data you need for your register. |
| EBA Outsourcing Guidelines | Governance of outsourced functions in EU banks. | Documentation for your outsourcing assessment. |
Questions
What risk teams ask.
Is our environment shared with other clients?
No. It is single-tenant: your own GPUs, storage and network.
What are the recovery targets?
Region, RTO and RPO are configurable per contract. We test recovery and share the results.
Which infrastructure provider do you use?
It’s configurable. We agree the infrastructure provider with you.
Will you sign our outsourcing or DORA addendum?
Yes, including audit and access rights for you and your regulator.
Can we move it in-house later?
Yes. The weights are yours and the deployment is code, so it can move to your cloud or data centre. The exit plan is in the contract.
What we don’t promise
Some claims we won’t make.
- That the hosted option is air-gapped. It isn’t; choose air-gapped if you need that.
- Zero data retention, unless your logging configuration enforces it.
Private, and run for you.
We’ll agree the region, recovery targets and access rules with your risk team.